Shipping policy
We currently ship within the United States only.
Processing Time Orders are processed within 2–5 business days. During high-demand periods, processing may take a little longer — we'll always communicate any delays.
Shipping Rates
- Standard shipping: $6.00
Delivery Times Once shipped, most orders arrive within 5–8 business days depending on your location. You'll receive a tracking number by email as soon as your order is on its way.
Delays Aldermere is not responsible for delays caused by carriers or factors outside our control, including weather events or postal disruptions.
Lost or Missing Packages If your tracking shows delivered but you haven't received your order, please wait 24 hours and check with neighbors or your local post office. If the issue persists, contact us at aldermerecandles@outlook.com and we'll do our best to help.
Questions? Reach us at aldermerecandles@outlook.com.